Summer is here, and so are the delays: we investigated how much help the new passenger rights regulations provide

Monday, Jul 6, 2026

HVG

Travelers fear issues like airline failures and refunds; EU is proposing passenger rights reforms.

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[This is an automatically generated summary, for reference only]

Travelers primarily hope to reach their destinations smoothly during peak summer travel, and if issues arise, they need quick assistance or refunds. This concern is justified by past events like the collapse of Thomas Cook in 2019, which left many stranded without clear recourse for money or return travel arrangements, affecting hotels and insurers too. The COVID-19 pandemic caused further disruption with mass cancellations and delayed refunds. Beyond major crises, everyday issues like delays and cancellations due to staff shortages or geopolitical problems are common during peak season. In response to these crises, the European Commission proposed consumer rights reforms in November 2023, which the text examines regarding its current status for travelers planning trips this summer.

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